Terms of Service

By accessing or using Spirit Street (the “Service”), you agree to these Terms and our Privacy Policy. If you don’t agree, do not use the Service.

You must be able to form a legally binding agreement to use the Service. If you create an account, you’re responsible for maintaining the confidentiality of your credentials and for activity under your account.

• Guest checkout: You can order without an account, but you may have fewer ways to access order history and certain features.
• Accurate information: You agree to provide current, complete, and accurate information (especially shipping details).

Spirit Street lets you submit text prompts, upload images, and generate or edit designs (“User Content”). You keep any rights you have in your User Content, but you give us a limited license so we can run the Service.

• License to operate: You grant Spirit Street a worldwide, non-exclusive, royalty-free license to host, process, reproduce, modify (for formatting/production), and use your User Content to generate previews, create print files, submit orders to fulfillment partners, and provide customer support.
• AI outputs: Generated images are produced by third-party AI providers. Outputs may be similar to designs created for others and may not be unique.
• You represent you have rights: You represent and warrant that you own or have obtained all rights, licenses, permissions, and consents necessary to submit your User Content and to order products featuring that content (including permissions from any person depicted and rights to any logos/brands, where applicable).
• Your responsibility: You are responsible for ensuring your prompts/uploads and requested designs don’t violate law, third-party rights, or these Terms.

You agree not to use the Service to create, upload, request, or order content that:

• Infringes copyrights, trademarks, publicity/privacy rights, or other intellectual property rights.
• Is unlawful, harmful, or designed to harass, threaten, or defame.
• Includes explicit sexual content involving minors or any exploitative content (zero tolerance).
• Includes instructions or content intended to facilitate wrongdoing.
• Attempts to interfere with the Service (e.g., scraping, reverse engineering, abuse of APIs, or security probing).

We may remove content, refuse fulfillment, cancel orders, or suspend accounts if we reasonably believe these Terms have been violated.

Spirit Street relies on third-party providers to deliver the Service. For example:

• AI providers: to generate and edit designs based on your prompts and uploads.
• Stripe: to process payments.
• Print-on-demand fulfillment: to print, pack, and ship your items.

Third-party services are subject to their own terms and policies. While we choose partners carefully, we do not control third-party systems and can’t guarantee their uninterrupted availability.

Spirit Street sells custom, print-on-demand items (for example: t-shirts, hoodies, and crewnecks). Because products are custom-made, production begins after payment is confirmed.

• Previews are guides: On-screen mockups are approximations. Color, placement, scale, and texture can vary based on garments, printing methods, and monitors.
• You approve the final: You’re responsible for reviewing your design, size, color, and shipping information before placing an order.
• Address accuracy matters: If you enter an incorrect or incomplete address, your order may be delayed, returned, or lost. Re-shipping costs (if applicable) may be your responsibility.

Prices are shown at checkout. Taxes and shipping may be added based on your location and order details. Shipping timelines are estimates and can vary due to production and carrier conditions.

International orders may be subject to customs duties, taxes, or carrier fees that are not collected by Spirit Street and are the customer’s responsibility.

Payments are processed by Stripe. Spirit Street does not store your full payment card number. You authorize us to charge the total shown at checkout and to share necessary order details with our payment and fulfillment partners.

If you initiate a chargeback without contacting us first, it may delay resolution. Please reach out to team@spiritstreet.ai so we can help.

Because items are custom-made, we generally can’t accept returns or exchanges for reasons like wrong size, color preference, or a change of mind. However, we’ll make it right if there’s a production defect or we shipped the wrong item.

• Defects / wrong item: Contact team@spiritstreet.ai with your order number and photos within a reasonable time after delivery.
• Cancellations: If production hasn’t started, we may be able to cancel; once a job is in production or shipped, cancellations may not be possible.
• Shipping damage / lost packages: If a package arrives damaged or appears lost, contact us and we’ll work with the carrier/fulfillment partner to investigate and resolve.

The Service (including the website, software, and branding) is owned by Spirit Street and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our permission.

If you believe content on Spirit Street infringes your copyright, contact team@spiritstreet.ai with details sufficient for us to locate the material and evaluate your request. We may remove or disable access to allegedly infringing content and may terminate repeat infringers where appropriate.

The Service is provided “as is” and “as available.” We don’t guarantee that AI outputs will be error-free, unique, or suitable for every use case, or that the Service will always be uninterrupted.

To the maximum extent permitted by law, Spirit Street disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. You acknowledge that printing and fulfillment involve real-world variables and that slight differences in color, placement, and material can occur.

Spirit Street is not responsible for (and does not endorse) User Content. You are solely responsible for the designs you create and order, including for ensuring they are lawful and do not infringe any third-party rights.

To the fullest extent permitted by law, in no event will Spirit Street (including its founders, owners, officers, directors, employees, contractors, agents, affiliates, licensors, suppliers, and service providers) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits or revenues, arising from or related to your use of the Service.

To the fullest extent permitted by law, the total liability of Spirit Street for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid to Spirit Street for the Service in the 12 months before the event giving rise to the claim, or (b) $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such cases, Spirit Street’s liability will be limited to the maximum extent permitted by law.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Spirit Street and its founders, owners, officers, directors, employees, contractors, agents, affiliates, licensors, suppliers, and service providers from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your User Content (including any design you generate, upload, edit, or order).
• Your use of the Service.
• Your violation of these Terms.
• Your alleged or actual infringement or misappropriation of any intellectual property or other rights of any third party.

You may stop using the Service at any time. We may suspend or terminate access to the Service if we reasonably believe you’ve violated these Terms or if it’s necessary to protect the Service, users, or third parties.

Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

We may update these Terms from time to time. If we make material changes, we’ll update the “Last updated” date and, where appropriate, provide additional notice within the Service. Your continued use after changes become effective means you accept the updated Terms.

Questions about these Terms? Email team@spiritstreet.ai.